Survey on Perceptions of the Cup of Coffee Intervention

The purpose of this project is to investigate the perceptions of the Cup of Coffee Conversation (COC) by Dr. Gerald Hickson. The Cup of Coffee Conversation is a specific intervention for medical staff with lapses in professionalism or uncivil behavior in the medical workplace. This project focused on survey development; a survey was developed to investigate the perceptions and responses of the medical staff participants to the specific intervention. It is expected that survey findings will reveal positive endorsement of the COC by medical staff respondents. All information gathered by this survey, whether positive or negative, will be considered in the organizational development of a dedicated department for professionalism within a nationally accredited medical school.