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    • Applying Lean Six Sigma for Performance Improvement in Academic Advising 

      Rezaeiahari, M.; Alkhawaldeh, R.; Shan, Xiaojun; Khasawneh, M. T.; Srihari, K. (Proceedings of the 4th Annual World Conference of the Society for Industrial and Systems Engineering, 2015-10-19)
      Academic advising provides critical supports for students to have successful academic experience. On the other hand, academic advising is a complex and multifaceted process to satisfy students’ diverse needs. This research ...